Sales & Operations Manager

About Us

Aggarwal AG is a Swiss-Indian family-owned company based in Langenthal (BE) and the leading importer and distributor of Indian and international food products in Switzerland. Since 1986, we have built our business around high-quality products from India, Asia, Africa, and Latin and Central America. Today, we manage more than 4,000 products across fresh, frozen, and dry food, beverages, and non-food items. We supply gastronomy and retail customers throughout Switzerland and operate our own stores in Bern, Basel, Zurich, and Baden.

We are looking for an experienced and highly hands-on Sales & Operations Manager who will take ownership of our day-to-day commercial and operational activities. You will be responsible for building and leading efficient structures, improving processes, and contributing to the achievement of our short-, medium-, and long-term business objectives.

Your Role

This is a key management position with a broad area of responsibility. Working closely with the management team, you will take ownership of the company’s commercial and operational performance.

We are looking for someone who gets actively involved, identifies problems, makes decisions, drives solutions through to implementation, and takes clear ownership of daily operations — with or without a team.

Your responsibilities will include:

Sales & Commercial Management

• Maintain and develop relationships with key customers
• Regularly visit existing customers and actively approach potential new customers
• Identify new business opportunities and pursue them proactively
• Monitor sales performance, margins, and customer profitability
• Take active ownership of company and individual objectives
• Develop and implement initiatives to increase sales and improve the overall commercial performance of the business

Operations & Supply Chain

• Coordinate and optimize purchasing and inventory management
• Identify operational inefficiencies and establish clear and effective processes
• Work closely with suppliers, logistics partners, and internal teams
• Continuously improve operational efficiency and cost effectiveness

Quality Assurance

• Coordinate quality-related issues with suppliers and internal teams and ensure that corrective actions are implemented
• Maintain clear quality assurance processes, documentation, and controls
• Keep product quality and compliance at the heart of daily operations

Your Profile

We are looking for a commercially strong, hands-on manager with an entrepreneurial mindset.

You bring:

• Several years of professional experience in sales, operations, purchasing, logistics, or FMCG
• Experience in a management or team-lead position
• Strong commercial understanding and a clear sense of profitability and costs
• A hands-on attitude and willingness to get involved in day-to-day operations
• Strong organizational and coordination skills
• The ability to prioritize, make decisions, and act independently
• A high level of ownership, reliability, and accountability
• Strong negotiation and communication skills
• A structured and analytical approach to work
• An entrepreneurial mindset and a strong drive to actively improve the business
• Fluent spoken and written German and English

What We Offer

• A key management position with significant responsibility and decision-making authority
• The opportunity to actively shape and develop a growing family business
• A versatile role combining sales, operations, purchasing, and management
• A dynamic and entrepreneurial working environment
• 5 weeks of paid holiday
• A performance-based bonus system
• A long-term employment opportunity

Start date: As soon as possible

Interested?

If you are an experienced Sales & Operations professional who enjoys taking ownership, improving processes, solving problems, and getting things done, we would like to hear from you.

Please send us your CV together with a short explanation of why you believe you are the right person to take on this role.